Prioritizing Transit Service for Underserved Communities

Prioritize public transportation services in underserved areas including expanding bus routes, increasing service frequency, and extending hours of operation, to provide disadvantaged communities with access to reliable transit options.

Common strategies to prioritize transit service for underserved populations include: 

• Community Engagement: Involve residents and community organizations in the planning process to gather input and feedback, ensuring that transit services align with their needs and preferences. This includes collaborating with nonprofit organizations and community groups to provide additional transit services and support for underserved communities. (Also see Community Engagement )

• Service Expansion: Extend transit routes and services to reach underserved neighborhoods, including those with limited access to public transportation. This includes extended Service Hours: Increase transit service hours, particularly during evenings, weekends, and holidays, to accommodate a wider range of schedules. This also includes enhancing the frequency and reliability of transit services in underserved areas to reduce wait times and encourage ridership.

• Fare Reduction or Subsidies: Provide reduced fares or subsidies for low-income residents to make public transportation more affordable and accessible.

• Integration with Other Services: Integrate transit services with other community services, such as healthcare facilities, social services, and employment centers.

• Paratransit Services: Provide paratransit services for individuals with disabilities or those who cannot access fixed-route transit services.

• Language Access: Offer services and information in multiple languages to accommodate diverse linguistic communities.

• Affordable Housing Near Transit: Encourage the development of affordable housing near transit stations to improve access for underserved populations.