Best Practice
Community Engagement
Involving the affected communities in planning transportation infrastructure, to integrate the input from local residents who often have valuable insights into their transportation needs and can help shape policies and projects that best serve them. Here are major considerations for meaningful and efficient community engagement:
Early Engagement: Start the engagement process as early as possible in the project planning phase to involve the community in key decision-making.
Diverse Outreach: Use various outreach methods to reach a diverse range of community members, including public meetings, workshops, online surveys, social media, and direct mail.
Clear Communication: Clearly communicate project goals, potential impacts, and benefits using plain language, visual aids, and translated materials as needed.
Regular Updates: Provide regular project updates to keep the community informed about progress, changes, and upcoming engagement opportunities.
Stakeholder Identification
Identify key stakeholders, including residents, businesses, advocacy groups, and local organizations, and invite them to participate in the planning process.
Local Leadership: Engage local leaders and community representatives who can help bridge the gap between transportation planners and the community.
Local Partnerships: Collaborate with local organizations, nonprofits, and advocacy groups to enhance community engagement efforts.
Engagement Tools
Community Workshops: Host workshops, charrettes, and focus group discussions to gather in-depth input and insights from the community.
Interactive Tools: Use interactive tools such as digital mapping platforms, online forums, and interactive websites to collect and visualize community feedback.
Visual Simulations: Use visual simulations and 3D modeling to help the community visualize the project's potential impact on their neighborhood.
Public Information Sessions: Host public information sessions to provide project updates and address community questions and concerns.
Surveys and Questionnaires: Use surveys and questionnaires to gather quantitative data and gauge community sentiment on specific project aspects.
Social Media Presence: Maintain an active social media presence to reach a broader audience and facilitate two-way communication.
Special considerations
Equity Considerations: Pay attention to equity considerations, ensuring that underserved and marginalized communities have a voice in the planning process.
Cultural Sensitivity: Be culturally sensitive and acknowledge the cultural preferences and values of different communities.
Respectful and Inclusive Atmosphere: Create an atmosphere of respect and inclusivity during engagement events to encourage open and honest discussions.